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Responsible Gaming

Responsible Gaming at bjii – Play for Fun, Know Your Limits, Stay Safe

Bjii believes betting should be a source of entertainment, not stress or addiction. Our responsible gaming tools and guidelines are here to help you maintain healthy, balanced gaming habits.

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Bjii's Protection Promise

Benefits of Setting Play Limits
Self-Exclusion Option
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Our Protection Tools

Bjii's Dedicated Responsible Gaming Features

Every protection tool at bjii is designed to help you stay in control of your gaming habits. They are all free and easy to use.

Set Deposit Limit

Set a maximum deposit amount for each day, week, or month in advance. Once you reach your limit, the system will notify you automatically.

Session Time Limit

Set how long you want to play in advance. Once the time is up, bjii will send you an automatic reminder to take a break.

Cool-Off Mode

If you need a short break, pause your account for anywhere between 24 hours and 30 days. Login will be completely disabled during this period.

Self-Exclusion

If you feel you need a long break from gaming, you can request a self-exclusion period ranging from 6 months to 5 years.

Bet Amount Limit

Set a maximum stake per bet. This helps you avoid significant losses from impulsive decisions.

Gaming History Review

View your complete history of transactions, wins, and losses. Analyze your play patterns and make informed decisions.

Contents
Section 01

What Does Responsible Gaming Actually Mean?

Responsible Gaming means enjoying betting or gaming as a controlled form of entertainment — where you decide how much time and money to spend. bjii is committed to the mental and financial well-being of all its users.

Many people assume responsible gaming means playing less. It doesn't. It means playing in a way that doesn't negatively affect other areas of your life — your family, work, or health. bjii's responsible gaming programme is built with exactly that goal in mind.

Core Principles of Responsible Gaming

  • Betting is for entertainment only, not a source of income
  • Only bet money you can afford to lose without it affecting your life
  • Set time and spending limits in advance and stick to them
  • Don't chase losses by placing more bets after a loss
  • Avoid betting when drinking or under stress
  • Review your gaming habits regularly

Any bjii player can access our responsible gaming support services at any time, completely free of charge.

Section 02

Recognize the Signs of Problem Gambling

Gaming addiction can creep up slowly — it's often hard to notice at first. bjii wants you to stay aware. If you recognise any of the signs below in yourself, it's time to seek help.

Self-Assessment

Are you chasing losses by betting more to try to win back what you've lost?

Are you lying to or hiding things from family or friends about your betting?

Are you betting with money set aside for bills or other expenses?

Do you feel restless or irritable when you're not betting?

Are you spending time meant for work, studies, or family on betting instead?

Have you tried to stop betting but couldn't?

If you answered "Yes" to 2 or more of the questions above, please contact us or reach out to a support center listed below.

Section 03

How to Set Limits on bjii

You'll find all responsible gaming tools easily in your bjii account settings. Setting limits takes just a few minutes and can be reviewed at any time.

1
Log in to your account

Log in to bjii and click your profile icon at the top right.

2
Open Settings

Go to "Account Settings" and look for the "Responsible Gaming" option.

3
Choose the limit type

Deposit limits, bet limits, loss limits, or session time limits — choose whichever suits your needs.

4
Set Your Amount and Duration

Set a daily, weekly, or monthly limit. Enter the amount and save.

5
Confirmation

Limits take effect immediately. Lowering a limit requires no waiting period, but increasing one requires a 24-hour delay.

Limit decreases take effect immediately. Limit increases, however, are subject to a 24-hour cooling period — a deliberate measure to prevent impulsive decisions.

Section 04

Self-Exclusion Process

If you feel you need a longer break, you can use bjii's Self-Exclusion feature. During this period, your account will be completely deactivated and you will receive no promotional communications.

Self-Exclusion Period

  • 6 months – suitable for a short-term break
  • 1 Year – For medium-term protection
  • 3 Years – For long-term recovery
  • 5 Years or Permanent – For severe addiction

Once a self-exclusion period ends, your account is not reactivated automatically. You will need to submit a conscious reactivation request, which is subject to a cooling period.

Email support@bjii.click or reach us via live chat to request Self-Exclusion. We will complete the process within 24 hours.

Section 05

Family & Minor Protection

Bjii strictly prohibits betting by anyone under 18. Age verification is mandatory at registration, and a national ID check is carried out as part of the KYC process.

Advice for Families

  • Do not share your bjii account password with family members
  • Set up browser locks or parental controls on devices used by children
  • Keep bank cards and payment details out of children's reach
  • Seek help immediately if a family member is struggling

If you find out that an underage member of your family is using bjii, contact us immediately at support@bjii.click. We will close that account right away.

Support Center

We're always here to help

If you're struggling with gaming, don't face it alone. The bjii support team and the organisations listed below are ready to help.

💬
Live Chat

Use Live Chat on the bjii site for instant 24/7 support.

📧
Email Support

Email us at support@bjii.click and we'll get back to you within 24 hours.

🏥
Professional Counselling

If needed, we can connect you with a professional counsellor.

📞
Emergency Support

During a mental health crisis, please contact the National Mental Health Helpline.

Tips for Building Healthy Gaming Habits

  • Set a budget before you play and stick to it
  • Take a 15-minute break every hour
  • Spend time on hobbies and activities outside of betting
  • Stay composed after a win, stay patient after a loss
  • Pay attention to your feelings and behaviour
  • Let someone you trust know about your gaming habits

Frequently Asked Questions

Questions About Responsible Gaming

Yes, all of bjii's responsible gaming tools are completely free. Deposit limits, session time limits, Cool-Off, Self-Exclusion — everything is available at no cost from your account settings.

Yes. If you have any remaining balance in your account after self-exclusion, you will be able to withdraw it. Simply contact the bjii support team and they will help you complete the process.

Limit decreases take effect immediately. However, requests to increase a limit are subject to a 24-hour cooling period before taking effect. This is intentional, to prevent impulsive decisions.

No. Your account information is kept strictly confidential. bjii will not share your self-exclusion status or any account details with any third party without your consent.

A Cool-Off is a temporary break — from 24 hours up to 30 days. Your account reactivates automatically once the period ends. Self-Exclusion is long-term — from 6 months to permanent. Even after the period ends, you must actively request to reopen your account.

Start with a direct, compassionate conversation — without judgment. bjii's support team also advises family members. You can reach us at support@bjii.click.

Play Responsibly – Enjoy the Fun, Stay Safe

Keep your experience at bjii enjoyable and in control at all times. Register today and make use of our protection tools.

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